About us

Total Travel Solutions Pty. Ltd. (TTS) is a versatile travel management company servicing a broad range of clients in every industry.

TTS is owned and operated by two highly experienced travel professionals with over 40 years combined industry experience.

In addition to advanced industry automation and technology, our management resources are focused on providing our clients with the highest levels of personalized service, as well as cost containment. Our approach with all our clients is to “custom tailor” any and all programs to their specific requirements, in doing so our basic philosophy is one which places client satisfaction above every other business consideration.

Jodie Tipping

Jodie commenced her career in the travel industry in 1986 and after working for some of Sydney’s largest and well respected travel companies can claim to have mastered all aspects of travel.  Jodie is proficient in both the corporate and conference field and has expertly run the “Events” program for all of the conferences and groups for the company she previously worked at for over 10 years.  Jodie’s effervescent personality and her approachable style combined with her travel knowledge have provided her with a substantial following of clients.

Christina Musgrove

Christina left her teaching career in 1992 to join the travel industry.  After many years in student and corporate travel, she then went on to manage one of Sydney’s most successful NRMA Travel Branches.  Christina then moved to a mid-sized company where she not only ran the retail arm of the business, she also gained invaluable experience in the groups and events division.  Her love of planning the perfect holiday along with her extensive travelling experience kept her passion for travel alive.

Melissa Kemlo

In 2001 Melissa was given the great privilege of travelling for a year, with her family (of 6!), to over 28 countries. It was this experience that ignited her passion for travel. Melissa then went on to complete her Bachelor of Management – Tourism at the University of Technology, Sydney in 2007. During this time she was awarded the 2006 Minister’s Student Achiever Award in Tourism and Hospitality Studies. Whilst studying, Melissa was employed by a well-known travel company in Sydney working with both leisure and corporate clients, before being promoted to Product & Marketing manager for the company. Melissa has since travelled to many other countries around the world and loves to share her experiences and knowledge with her clients, ensuring stress free, memorable travel – every time.

Samantha McCarthy

Samantha commenced her Travel Career in 1983 as a Retail Travel Consultant at one of Sydney’s Leading Travel Agencies Travel Scene.  Here Samantha learnt all aspects of retail travel starting as a domestic consultant through to becoming a senior International account manager.   After eight years Samantha went to Europe to live and travel for almost 12 months where she gained her expertise in planning the perfect European holiday.

From 2003 through to 2011 Samantha worked at Travel Style as the leading Retail Consultant and in 2010 was awarded Qantas Global Achiever, which is a recognition program designed to reward the highest achieving Travel Consultants from across Australia for annual sales excellence.

With over 25 years of experience Samantha is an expert in leisure travel and has an extensive client base due to her travelling experience, destination knowledge and genuine care for her clients.  Now at Total Travel Solutions Samantha operates her own retail business and is our holiday and leisure specialist.

TTS is capable of providing the prompt, courteous personalized service that clients expect from travel professionals.

We can also offer:

  • Innovative new products and services.
  • Enhanced purchasing power creating cost savings for clients.

TTS’ corporate mission distinguishes the company from other travel vendors. Our goal is to set the standard of service excellence with care and concern for the traveller by providing quality services, innovative products, and readily accessible support systems.

  • Place the customer’s satisfaction and sense of security above every other business consideration
  • Establish strong, mutually beneficial relationships with suppliers of the highest quality products and services.
  • Our owner/operators have a minimum of 20 years experience in both international and domestic reservations as well as groups, conference and incentives.

Our customers receive consistent, caring, responsive services, provided at competitive prices.

Comprehensive travel management and expertise is available to clients of our agency and serves to set us apart from our competition.